Cookie Policy

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies allow a website to recognise your device and remember certain information about your preferences or past actions.

How We Use Cookies

We use cookies on our website for the following purposes:

• Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.
• Preference Cookies: These cookies allow the website to remember choices you make (such as your preferred language or region) and provide enhanced, personalised features.
• Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.
• Marketing Cookies: These cookies may be used to track visitors across websites. The intention is to display advertisements that are relevant and engaging for the individual user.

Types of Cookies We Use

Our website uses the following categories of cookies:

Strictly Necessary Cookies

These cookies are essential for you to browse our website and use its features. Without these cookies, services you have asked for cannot be provided.

• Session management cookies
• Security cookies
• Cookie consent preference storage

Performance and Analytics Cookies

These cookies collect information about how you use our website, such as which pages you visit most often. This information is used to improve our website.

• Page visit tracking
• User behaviour analysis
• Error reporting

Functionality Cookies

These cookies allow the website to remember choices you make to give you a better experience.

• Language preferences
• Form auto-fill data
• Display preferences

Third-Party Cookies

Some cookies on our website are placed by third parties. These may include:

• Analytics providers (to help us understand website usage)
• Payment processors (for secure transaction handling)
• Video hosting platforms (if embedded content is used)

We do not control how third parties use their cookies. We recommend you check the privacy policies of any third-party services for more information about their cookie practices.

Managing Cookies

You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences in the following ways:

Through Our Cookie Banner

When you first visit our website, you will see a cookie banner that allows you to accept or reject non-essential cookies.

Through Your Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options" or "Preferences" menu of your browser. Common browsers provide the following guides:

• Chrome: Settings > Privacy and security > Cookies
• Firefox: Options > Privacy & Security > Cookies
• Safari: Preferences > Privacy
• Edge: Settings > Privacy & security > Cookies

Consequences of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly. Essential cookies cannot be disabled as they are necessary for the website to work.

Local Storage

In addition to cookies, we may use local storage (also known as browser storage) to store certain preferences on your device. Local storage works similarly to cookies but can store larger amounts of data. You can clear local storage through your browser settings.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised date.

Contact Us

If you have questions about our use of cookies, please contact us at:

crag-serval
Suite 401, 88 Walker Street
North Sydney, NSW 2060
Australia

Email: [email protected]